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Who are we ?
We are small company located on the outskirts of Cambridge. Following years of having a keen interest in the outdoors and keeping a small holding of livestock.Alongside such pursuits as building a pond single handedly at aged 10 and then my own Storage / workshop at aged 16.I then went onto pursing a career as a carpenter in the construction industry for many years this has proved invaluable in alerting me to the fact that the public want and need quality products with a personal service.
It was then after many years i decided to bring my passion and work ethic into one and launch this Ecommerce store !
Whats our goal?
Our goal is to put 100% into sourcing and delivering the best products possible for our customers.Over the years we have built great relations with some of the best garden suppliers in the UK.
We strive to offer the best products at the most competitive prices .Our biggest goal is of course customer satisfaction , Our goal is not simply to be the largest online garden store its more to be a online garden store that cares about the products it offers and cares about the service it gives .
What disguishishes us ?
Our biggest disguinsihing factor would definitely be our flexibility , we pride ourselves on being able to offer friendly honest advice to our customers 7 days a week. As customer service is paramount to us we have installed a live chat option on our website which is available for our customers 7 days a week from 7am - 11pm .
Unlike other online companies we aim to respond to any customer queries within 1-2 hours 7 days a week .We understand the frustration of not receiving a response from a company quickly which is why we dedicate our selves to offering a fast reply service .